These Terms and Conditions govern your use of the dan99 platform, including all sports betting, casino gaming, account management, deposits, withdrawals, and promotional activity. Please read them carefully before creating an account or placing any wagers. By registering with dan99, you confirm that you have read, understood, and agreed to these Terms in full.
Key Provisions at a Glance
These are the most important areas addressed by the dan99 Terms and Conditions. The full legal text follows below — please read it in its entirety.
You must be aged 21 or above and legally permitted to engage in online gambling in your jurisdiction. Each individual may hold only one dan99 account. Identity verification is required before any withdrawal is processed.
All transactions on dan99 are processed in Pakistani Rupees (PKR). Accepted methods include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and direct bank transfer. Withdrawals require completed KYC verification.
All bonuses offered by dan99 are subject to specific wagering requirements and eligibility conditions. Bonus funds and associated winnings may not be withdrawn until applicable rollover requirements have been fully satisfied.
Collusion, fraud, use of automated betting software, multiple account abuse, and any form of bonus manipulation are strictly prohibited. Violations will result in immediate account suspension and forfeiture of balances.
dan99 provides deposit limits, loss limits, session time reminders, and self-exclusion tools to all registered players. The platform is strictly for users aged 21 and above. Problem gambling support resources are available at all times.
You are solely responsible for maintaining the confidentiality of your login credentials. dan99 will never ask for your password via email or live chat. Any suspicious activity on your account must be reported to our support team immediately.
These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&Cs") constitute a legally binding agreement between you (the "Player", "User", or "you") and dan99 (the "Platform", "we", "us", or "our"), the operator of the online betting and gaming platform accessible at dan99.app (the "Site").
By accessing the dan99 website, registering an account, making a deposit, placing a bet, or participating in any promotional activity offered by the Platform, you unconditionally accept and agree to be bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must not use the dan99 platform.
Important Notice: These Terms should be read alongside the dan99 Privacy Policy and Responsible Gaming Policy, all of which form part of the complete agreement between you and the Platform. Where any inconsistency exists between these documents, these Terms shall prevail unless explicitly stated otherwise.
dan99 operates under an international gaming licence. The Platform is committed to maintaining fair, secure, and transparent gaming conditions for all registered players. These Terms have been drafted in accordance with international standards applicable to licensed online gaming operators.
Access to and use of the dan99 platform is strictly restricted to individuals who are aged 21 years or older. This is an absolute requirement and admits of no exceptions. By registering an account, you represent and warrant that you are at least 21 years of age at the time of registration and that you will remain above this minimum age threshold throughout the entire duration of your use of the Platform.
Age Restriction — 21+ Only: Underage gambling is illegal and strictly prohibited on the dan99 platform. dan99 employs age verification procedures as part of its Know Your Customer (KYC) process. Any account found to have been opened by a person under the age of 21 will be immediately and permanently closed, and all balances — including any deposits, winnings, and bonus funds — will be forfeited without recourse.
It is your sole responsibility to ensure that your use of the dan99 platform is lawful in the jurisdiction from which you are accessing the Site. The Platform makes no representation that access to or use of the Site is legal in all jurisdictions. By using the Platform, you confirm that online gambling is not prohibited under the laws applicable to you.
You confirm that you have the full legal capacity to enter into a binding contract, that you are not acting on behalf of any third party, and that you are using the Platform solely for your own personal, recreational entertainment purposes and not for any commercial purpose.
Each individual is permitted to hold one and only one registered account with dan99. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, payment methods, device identifiers, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.
When registering your dan99 account, you are required to provide accurate, current, and complete information in all fields. This includes your full legal name, date of birth, residential address, email address, and contact number. You undertake to keep this information up to date and to notify dan99 promptly of any material changes.
As part of our regulatory obligations under the applicable international gaming licence, dan99 is required to verify the identity of all players before processing any withdrawal request. You may be required to submit one or more of the following documents:
Failure to complete the KYC verification process within a reasonable timeframe may result in restrictions being placed on your account, including suspension of withdrawal access.
You are entirely responsible for maintaining the confidentiality and security of your username and password. You must not share your login credentials with any other person. dan99 will not be liable for any loss or damage arising from your failure to safeguard your account credentials. If you suspect that your account has been accessed without your authorisation, you must contact our support team at [email protected] immediately.
dan99 accepts deposits and processes withdrawals exclusively in Pakistani Rupees (PKR) via the following methods: JazzCash, EasyPaisa, HBL Internet Banking, UBL Internet Banking, Meezan Bank, and direct interbank transfer. No currency conversion is applied to player balances — your dan99 wallet operates entirely in PKR from deposit to withdrawal.
Minimum and maximum deposit and withdrawal limits apply to each payment method and may vary from time to time. Current limits are displayed within the Cashier section of your authenticated dan99 account. These limits may be adjusted for individual accounts subject to KYC status and account verification level.
All withdrawal requests are subject to a verification check prior to processing. Withdrawals will only be paid to a payment method registered in the same name as the verified dan99 account holder. Third-party withdrawals are strictly prohibited. dan99 aims to process all approved withdrawal requests within one business day. Processing times may vary depending on the selected payment method and banking partner.
Note on Withdrawal Eligibility: Withdrawal requests submitted by players who have not completed their KYC verification, or whose accounts are under review, will be held pending until the verification process is satisfactorily completed. dan99 reserves the right to request additional documentation at any stage.
Player funds deposited with dan99 are held in segregated accounts that are entirely separate from the Platform's operational capital. This segregation ensures that your PKR balance remains accessible and protected regardless of the operational status of the Platform.
All bets placed on the dan99 platform are final once confirmed by the system. By confirming a bet, you acknowledge that you have reviewed the selection, odds, and stake amount and that you accept the displayed odds at the time of placement. dan99 will not be responsible for errors made by the player in the selection of outcomes, stake amounts, or bet types.
dan99 reserves the right to suspend any betting market at any time and without prior notice — including during live in-play events — in circumstances where the integrity of the market may be compromised, or where an event has been abandoned, postponed, or where the result is already known. In-play odds are subject to continuous fluctuation and the odds displayed at the moment of bet confirmation shall govern the bet.
A bet may be declared void in the following circumstances: the event is cancelled or abandoned without a result being determined; an obvious pricing error occurred at the time the bet was placed; the bet was accepted contrary to these Terms or applicable betting rules; or where the integrity of the event is in question. Stakes on void bets will be returned to the player's dan99 account balance.
Maximum payout limits apply per event, per market, and per player. These limits are displayed within the relevant sports and event sections of the Platform. dan99 reserves the right to apply payout limits at its absolute discretion and to decline or limit bets from any player without being required to provide a reason for doing so.
All dan99 casino games — including slots, virtual table games, and RNG-based live dealer variants — utilise certified random number generation technology. Game outcomes are determined by algorithms that have been independently audited and certified by internationally recognised testing laboratories to ensure fairness and statistical randomness.
Live dealer games are streamed in real time from professional studios. Game rules specific to each live dealer title — including blackjack, baccarat, roulette, Dragon Tiger, and Teen Patti — are displayed within the game interface. These rules govern all live dealer game outcomes and supersede any general game description on the Platform.
In the event of a technical malfunction, disconnection, or software error during any casino game session, the Platform will endeavour to restore the game to its last confirmed valid state. Where this is not possible, bets affected by the malfunction will be voided and stakes returned. dan99 does not accept liability for losses caused by third-party software failures, internet connectivity issues on the player's side, or device malfunctions.
All bonuses and promotions offered by dan99 are subject to individual promotional terms and conditions, which are published alongside each offer. General eligibility requirements include: the player must hold a fully registered and verified dan99 account; each player is entitled to claim a specific welcome bonus only once; and bonuses may not be claimed using multiple accounts.
Bonus funds and any winnings derived from bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier, qualifying games, and time limits for each bonus are specified in the promotional terms for that offer. Bets placed on certain game categories may contribute at a reduced rate towards wagering requirements — these contribution rates are published within each offer's specific terms.
dan99 takes a firm stance against bonus abuse in all its forms. Actions that constitute bonus abuse include, but are not limited to: claiming bonuses using multiple accounts; placing low-risk or hedged bets that are designed solely to clear wagering requirements without genuine gaming activity; exploiting technical errors to access bonuses that were not legitimately offered; and colluding with other players to abuse bonus structures. Players found to have engaged in bonus abuse will have their bonuses cancelled, their winnings forfeited, and their accounts suspended.
PSL Promotions: During active Pakistan Super League (PSL) seasons, dan99 may offer dedicated cricket betting promotions including reload bonuses, enhanced odds, and cashback offers. All such promotions are subject to the general bonus terms above as well as any specific terms published alongside each PSL promotion.
The following conduct is expressly prohibited on the dan99 platform and constitutes a material breach of these Terms:
Consequences of Prohibited Conduct: Any account found to be in violation of the above prohibitions will be immediately suspended pending investigation. Upon confirmation of a breach, the account will be permanently closed, all balances will be forfeited, and the matter may be referred to relevant law enforcement or regulatory authorities where appropriate.
dan99 is committed to promoting responsible gambling and to providing a safe, controlled gaming environment for all players. We recognise that for a small number of individuals, gambling can become problematic, and we take our obligation to assist those players seriously. Our Responsible Gaming page contains detailed information about the tools and resources available to you.
The following responsible gaming tools are available to every registered dan99 player at no cost and without delay:
The dan99 platform is strictly for players aged 21 and above. We employ age verification as part of the KYC process and reserve the right to suspend any account where we have reason to believe the account holder may be under the minimum age. If you are aware of any underage individual using the Platform, please contact us at [email protected].
All content on the dan99 platform — including but not limited to the website design, software, logos, trademarks, text, graphics, images, audio-visual content, and game interfaces — is the exclusive intellectual property of dan99 or its licensed content providers and is protected by applicable international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Platform without the prior written consent of dan99.
To the fullest extent permitted by applicable law, dan99 shall not be liable to you for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption.
dan99 does not guarantee that the Platform will be available at all times without interruption, or that it will be free from errors, bugs, or technical issues. Scheduled and unscheduled maintenance periods may result in temporary unavailability of the Platform or specific features.
The Platform's aggregate liability to you in respect of any claim arising out of or relating to these Terms or your use of dan99 shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.
dan99 collects, processes, stores, and uses your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering a dan99 account, you acknowledge that you have read and understood the Privacy Policy and consent to the collection and use of your personal data as described therein.
Your personal data will never be sold to third parties. We share data only where required by our regulatory obligations, with licensed payment processors for the purpose of completing transactions, and with our gaming software providers for the purpose of delivering the services you request. Please refer to the Privacy Policy for full details.
dan99 reserves the right to amend, update, or replace these Terms at any time and at its sole discretion. Material changes to these Terms will be notified to registered players via email or through an in-platform notification at least seven (7) calendar days before the changes take effect. Your continued use of the Platform after any amendments take effect constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically to ensure that you remain aware of any changes. If you do not agree to any amended Terms, you must cease using the Platform immediately and contact our support team to initiate the account closure process.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which dan99 holds its international gaming licence. Any disputes that cannot be resolved informally between the parties shall be subject to the exclusive jurisdiction of the courts or arbitration panels applicable under the licensing jurisdiction.
Before initiating any formal dispute process, you agree to contact dan99's support team at [email protected] and allow a minimum period of thirty (30) calendar days for the matter to be investigated and resolved informally. The majority of player concerns are resolved promptly through direct communication with our support team.
If you have any questions, concerns, or complaints relating to these Terms and Conditions, or regarding your dan99 account, please contact our support team using the following details:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Live Chat: Available within your authenticated dan99 account dashboard
Response Time: Under 2 hours for live chat; under 12 hours for email enquiries
For matters relating to responsible gaming, self-exclusion, or account restrictions, please visit our dedicated Responsible Gaming page for step-by-step guidance on available tools and support options.
Now that you've reviewed the dan99 Terms and Conditions, you know exactly what to expect — fair play, PKR banking, 24/7 support, and a platform built with Pakistani players at its heart.
dan99 is intended for users aged 21 and above only. Gambling involves financial risk — never deposit more than you can comfortably afford to lose. dan99 provides deposit limits, loss limits, session reminders, and self-exclusion tools inside every player account. If gambling is affecting your finances or wellbeing, please visit our Responsible Gaming page for resources and self-exclusion options.